Vehicle incident and claims management specialist FMG has agreed a three-year contract with independent personal and commercial insurance broker Flint Insurance.
The contract includes the provision of an end-to-end claims management service, including first notification of loss, accident damage repair, uninsured loss recovery, non-fault hire and legal services.
Huddersfield-based FMG specialises in reducing cost from every stage of the claims process, which starts before an incident even occurs.
It works closely with customers to encourage prompt notification of incidents to enable early intervention by their third party services team.
Speed is crucial at this stage in the claims process to mitigate costs for the at-fault party.
Claims costs will be further reduced for Flint’s customers by FMG’s intelligent repair management service. Its in-house engineers scrutinise every repair estimate to ensure that the most cost effective repair method is selected and vehicle off-road times are minimised.
Many of the major insurers who underwrite Flint’s policies have awarded FMG full delegated authority, which removes another common delay within the repair authorisation process.
