Kirkburton woman Karen Jones slams Kirklees Council’s use of private care staff
Nov 5 2009 by Nick Lavigueur, Huddersfield Daily Examiner
AN angry care user has hit out at council plans to transfer care work to private agency staff.
Kirkburton resident Karen Jones, who suffers with dystonia – a neurological muscle movement disorder – says she has been told private care agencies will be taking over the care work in the Dearne Valley area.
The move comes only a month after controversial changes to the home care service saw many people have their regular carer axed and replaced with a host of different workers.
Some care users reported they were being sent up to eight different carers a week following the changes.
Mrs Jones, 44, who requires help with washing, dressing and food preparation, said the development was very upsetting, coming only a few weeks after her regular carer been replaced without any consultation.
She said: “People haven’t been informed about this and no discussion has taken place with service users.
“I am very concerned for the other vulnerable, elderly, infirm and disabled people who live in my area, who are totally unaware that further changes are about to be implemented.
“Yet again nobody has been consulted about the changes and the first service users will know about it is when they receive another letter from Kirklees over the next few weeks.”
Mrs Jones said her own experiences since the changes had been far worse – she’d recently had seven different carers in a week – and each time she had to explain her particular requirements to them.
She added: “My feelings are the level of care has dropped. It’s been really difficult.