When can't a 7-year-old watch U film Toy Story at the Huddersfield Odeon? Find out by reading here
Jul 30 2010 by Barry Gibson, Huddersfield Daily Examiner
Brother and sister Jack and Emmeline Myall (16 and 14) who were prevented from taking their 7 year old cousin to see Toy Story 3
A FAMILY trip to the cinema was ruined after a manager enforced an “unwritten rule”.
Angie Senior-Maggs, seven, was prevented from seeing Toy Story 3 at the Huddersfield Odeon, even though her cousins had just bought her a ticket.
Jack Myall, 16, and his sister Emmeline , 14, (both pictured) had brought little Angie to see a 7.45pm showing of the U-rated film.
They bought three tickets at the box office, but were stopped from going into the screen by a passing manager.
Jack and Emmeline’s mother Jillian explained what happened.
She said: “Jack had just paid when a duty manager walked past and told them that no under-12s were allowed into the cinema after 7pm without an adult – regardless of the classification of the film they wanted to see.
“This appeared to be new information to the member of staff who had just sold the tickets, as well as being a shock to my son.
“Jack enquired as to where he could see this rule displayed, but was not given a full answer. He was left with no choice but to get a refund for his tickets and try to get hold of their grandad to come and collect them.”
Mrs Myall, who lives in Holmfirth, added: “Their grandad asked the manager where the rule was displayed and what it actually said. The manager was not able to show him this rule anywhere on the premises or on the website.
“She could not justify it but offered the explanation that it was down to the licensing restrictions placed on them by Kirklees Council.
“She managed to find a line of small print in the terms and conditions hidden on the website that stated ‘Children unaccompanied by an adult may not be admitted after certain times depending upon local licensing conditions’.
“Not wanting to make a fuss in front of the already disappointed children, my dad took them home.”
Mrs Myall looked into the matter the following day, July 21.
She said: “I checked the terms and conditions of the premises licence for the Odeon and found there were no restrictions on the admission of children at any time – other than in accordance with the classification of the film.
“I also confirmed this by contacting Kirklees to check if there were any other restrictions they had placed on the cinema since the licence was last updated.”