THE police telephone operator pulls up a large-scale map of Ipswich on her computer, focusing in on the red light district.
"There is a black and grey sports jacket, quite clearly visible at the side of the road. Some clothing has been thrown into a hedge."
Speaking directly to officers on the ground via the radio, she is able to direct them to a potentially vital clue.
It could provide the crucial key to one of the biggest murder inquiries in British criminal history.
It is her job to sit for 12 hours a day in this anonymous grey office at Suffolk Police headquarters. For this is the force's dispatches centre where officers are sent to deal with incidents of interest referred to by police as "events".
Unsurprisingly, much of their time recently has been taken up with trying to help track down the killer or killers of five prostitutes in Ipswich.
At the same time, they are also dealing with day-to-day policing.
Although only a "fraction" of the murder inquiry is being dealt with here, calls are still coming in all the time.
All the information gathered is now being passed directly to the five murder inquiry teams working on the case.