CONTACT points are being launched in libraries to help people get in touch with Calderdale Council.
The Customer First Access Points offer an entry to the council’s website and contain a wealth of information about services, what’s on, visitor information and latest news.
Customers will be able to report issues online and check out information on council services.
There will also be a free direct phone hotline to the council’s Customer First contact centre, which handles all requests for a wide range of council services, including housing and council tax benefits.
The new facilities are part of the council’s one-stop-shop development and are the latest step in the drive towards making it quicker and easier for people across the borough to access council services.
The first access point has already been opened at Sowerby Bridge library and the scheme will be rolled out to Rastrick, Elland, Beechwood Road and Skircoat libraries during the year.
Clr Amanda Byrne, Calderdale Council’s Cabinet member for community services, launched the first access point at Sowerby Bridge library.
She commented: “The Customer First points will enable more people to access the huge range of information and advice on offer.”