A resident with arthritis has slammed Kirklees Council for ignoring her bins after applying for assisted collection.
Arthritic Marlene McFadden, of Dalton, says her bins have not been emptied for a month after she became eligible for assistance as she is unable to lug the heavy bins out onto the street.
But since the first assisted collection, retired widower Marlene has not had any help and claims bin men have even shrugged at her in the street when she asked them to take her rubbish.
Marlene, 79, said: “I have rung Kirklees a number of times and they keep trying to suggest that it’s my fault.
“One woman told me that the bin man looked in my bin and decided it wasn’t full enough. I said, ‘Do you really think they’re capable of such reasoning?’”
Marlene, a retired legal secretary and writer, says her bins soon filled up after having electrical work done in her home, but no-one came and her son had to push the bin out down the street himself.
Marlene added that one binman even shrugged at her after she asked him to help empty her bin.
She said: “When I told the council about this, they told me off for getting my son to do it. But no-one else was helping me out with the problem.”
A council spokesperson said: “Our records show one report of a missed Green Recycling Bag collection on March 15, 2016, but no records of any missed grey bin collection.
“We will contact the resident to discuss the issue further and ensure that collections are taking place.”