A MUM and daughter have vowed not to use Huddersfield Sports Centre again after thieves broke into their locker.
Susan and Lindsey Roberts are angry that the changing rooms have CCTV cameras in them, but they do not record anything so there is no footage of the theft nor any suspects.
Susan, 41, of Moldgreen and Lindsey, 19, of Marsden, went for a swim at the sports centre and were only in the water for about 40 minutes.
Susan said: “When we got back to the changing room I noticed Lindsey’s sock was on the ground and then realised her bag was in a cubicle.
“We then noticed the locker had been forced open so the thieves must have taken the bag into the cubicle to go through it.’’
Lindsey’s silver purse containing around £40 had been stolen and Susan’s black handbag containing bank cards was also gone.
“Lindsey was absolutely gutted by what had happened,’’ said Susan. “I’ve had to cancel all my bank cards and I’ve even needed to change my bank account.’’
She said she had noticed two girls hanging around the changing rooms who did not go into the pool for a swim.
Susan added: “When we told the sports centre staff they were nice enough, but when we asked about the security cameras in the changing room they said they did not record.
“This means if anything happened in there – perhaps even if someone snatched a child – they could not look back on the footage to see what had happened. There are cubicles there for people to get changed in privacy. The cameras only cover the public areas.
“Two young girls followed me into the changing rooms and just walked around. They seemed to be looking into cubicles and I think I startled them. They did not go into the swimming pool.’’
She described both girls as black or mixed race.
“We hadn’t been to the sports centre for about 18 months,’’ said Susan. “But we won’t be going back there again now.’’
A spokeswoman for Kirklees Active Leisure confirmed the theft had been reported to them.
She said: “All of our lockers in our changing rooms are secure and are checked daily by staff to ensure they are in working order.
“However, on this particular occasion the locker had been forced open and items were taken. We do advise customers not to bring valuables into our buildings or to keep them in the lockers. If items of value are left in lockers they are done so at the owners’ own risk. However we do also provide lockers on poolside.’’
She added: “We are committed to keeping our customers safe and so we do operate CCTV throughout the building in order to provide a level of security for our customers. However, we cannot record in changing rooms for obvious reasons.
“With over 42,000 visitors in February, 2011, it is extremely difficult to pinpoint on this occasion the people involved in this incident.
“This is a very rare occurrence and our changing rooms are cleaned and checked on a regular basis by staff throughout the day and evening.
“Offering a high level of customer service is a priority for KAL and we are sorry for any upset this theft may have caused”.