A FURIOUS tenant says she has been left high and dry by housing chiefs after being forced to live without hot water for over a week.
Sharon Dawkins, of Wellfield Bank, Crosland Moor, has slammed Yorkshire Metropolitan Housing for leaving her and teenage son Danhi struggling without hot water.
Her problems with the housing association began when she contacted its emergency repairs service on July 15 after she found a leak coming from her bedroom ceiling.
Its plumbers arrived the following morning and told Miss Dawkins her water tank was faulty and needed to be replaced. They drained off the water and turned the supply off.
Miss Dawkins, 44, said: “We were left without any water at all for 24 hours. We couldn’t flush the toilet and we had to rely on bottled water.
“A plumber came the following day and he said we shouldn’t have been left without any water. He put the cold water back on– but we still had no hot water.”
Miss Dawkins was then told a new water tank would be fitted on the Friday.
She said: “I waited for hours but nobody came, so I rang the emergency service. They said they had to go to a block of flats instead, which was more important, but would come the following day.
“When they didn’t turn up I spoke to them again and they told me it was too late to send someone out, but my case would be Yorkshire Housing’s desk first thing on Monday morning and somebody would contact me.”
After failing to hear from Yorkshire Housing, a friend contacted MP Kali Mountford asking her for help.
Yorkshire Housing has since been in touch with Miss Dawkins and told her the tank will be replaced this week, but for Miss Dawkins it’s a case of too little too late.
“I’ve not been able to do the washing up or have a proper bath in my own home. My son has particularly struggled as he plays rugby twice a week and he comes back absolutely filthy.
“I’ve had to rely on neighbours for help.’’
A Yorkshire Metropolitan Housing statement said: “We have been liaising very closely with Miss Dawkins to repair a fault with her cold water tank which contractors are due to replace as previously agreed.
“Unfortunately we had not been notified by the customer of the problem with her hot water. We will have a heating engineer on standby tomorrow if a problem is identified with regards to the hot water system.
“We apologise for any inconvenience.’’