ONLY half the people who use Kirklees Council housing services go away satisfied.
A new customer survey shows that just 56% of people are happy with the outcome to their housing problem.
But there is better news for the council, with 75% of people happy with education services.
And 72% were satisfied with environmental services, such as waste collection.
The survey also showed that 65% were satisfied with transport services, 68% with social services and health.
In terms of quality of life, drug-dealing was seen as the biggest problem.
Crime levels were regarded as the most important factor in making somewhere a good place to live.
The biggest improvements viewed by residents were in shopping facilities, while traffic congestion was seen as having got worse.
About 51% of people were content with cleanliness and tidiness of council land.
Also, 70% were satisfied with collection of items for recycling and 75% with household waste disposal sites.
For culture and leisure, parks and open spaces were the most often used facilities, with a 65% satisfaction rate.
Two-thirds of people were happy with library services and 56% with sports and leisure facilities.
