THE heartbreak behind many of the calls to ChildLine is tangible.
Thousands upon thousands ring the service every month, seeking urgent help.
So, as the charity celebrates its 20th anniversary with a new campaign to prevent child suicides, they have released details of some of the calls.
Young people tell ChildLine how important it is for them to have someone who will take the time to listen and be there for them at a time of crisis.
A ChildLine spokesman said: "Just picking up the phone to ChildLine is an important step for them to take, because being taken seriously by an adult can make all the difference between a young person choosing to live or die.
"Tragically, some young people who talk to ChildLine about feeling suicidal have actually made an attempt - such as an overdose - just before calling, and need immediate medical help."
The president of ChildLine, Esther Rantzen, says: "All young death is agonising but suicide is among the cruellest of all - because it's preventable.
"One child rang ChildLine from her science lesson; she had already taken an overdose. Another teenage couple had taken a suicide pact and rang having cut their wrists.
"For these children, ChildLine was literally a lifeline - those lives were saved. But just imagine if those children had not been able to get through to ChildLine?
"Of the 4,500 children who try to get through to ChildLine each day, nearly half will not get through because there are not enough funds to answer them."
The following are genuine calls made to Childline advisers in the Yorkshire region. They make grim reading.
* Kelly, 13, called ChildLine when she was thinking about killing herself. She said: "Both my parents are dead, and I hate my foster family. I'm sitting on a bridge wondering what would happen if I jumped over."
* Ruth, 15, told the ChildLine counsellor she had been abused for many years. She said: "This guy from the church used to babysit me when my mum had to work. A few years ago he assaulted me. It makes me feel sick to think about it. I've taken some pills so I don't feel like that anymore."
* Nav, 11, told the ChildLine counsellor he spoke to: "I can't take it any more. I'm going to kill myself right now!" During the call Nav said he was having lots of problems with his family. He said: "My parents are really old, and it's like they don't want to be bothered with me. I think they think I'm a nuisance and a pain. Maybe I should just go away for ever - how long does it take to die from taking lots of pills?"
* Kevin, 15, told ChildLine he was thinking about killing himself as he was really scared about being locked up. He said: "I've got to go to court next week, and the solicitor thinks I might have to go inside. I couldn't cope with that. I've heard stories from people, and I don't think I'd survive all that. It would be a lot easier just to end it all now"
* Sasha, 14, told ChildLine: "No one cares about me or understands me." She told the ChildLine counsellor: "Everything is going wrong. I'm in trouble at school, my mum's got cancer, and my uncle has just died. I want to kill myself. No one likes me. I think my brother's got it in for me too. I can't go home. I don't have anywhere to go. What else can I do?"
* Luke, 18, told ChildLine: "I feel like I am already dead inside. I might as well just kill myself because I can't see any kind of future for me now." Luke told ChildLine he was disabled and his carer had been abusing him for some time. "What kind of life is this?" he asked.