A HUDDERSFIELD mother says she has had to endure a kitchen "nightmare".
It took more than three months for Jane Richardson, 35, of Woodhead Road, Berry Brow, to receive her £1,600 Country White kitchen from B&Q.
Miss Richardson, who lives with eight-year-old daughter Nadine, described cooking and washing up as `a military operation'.
The old kitchen was ripped out in early February, in preparation for the new one.
Miss Richardson bought her new B&Q kitchen on December 28.
Because she is a trainee teacher and works during the week she could not have it delivered from Monday to Friday.
The first date offered was Saturday, February 4, but Miss Richardson couldn't make it.
The next date available was February 11 - but then disaster struck.
There was a huge fire at the main B&Q depot.
Miss Richardson said: "They're blaming everything on that fire.
"The thing I'm fed up with though is the lack of communication.
"I didn't know anything about the fire until lunchtime on February 11.
"I finally got through to B&Q on the days after and the first delivery date was Tuesday, March 21.
"I said: `That's no good to me. I work Monday to Friday. It will have to be Saturday.'
"Then someone kept calling me from the B&Q call centre."
Miss Richardson said they were offering her the date of Friday, March 24 - again no good.
So a new date of Saturday, April 1, was set.
Miss Richardson said: "A woman from B&Q then said they'd cancelled the April 1 order!
"I couldn't get hold of this woman until Monday. She was ever so embarrassed and sorry.
"Then I was getting voice mails saying they could deliver Wednesday and Thursday!"
The kitchen finally arrived on Monday, April 10 - while schools had broken up.
But the worktop was missing!
Now, another set of workmen can't fit it until tomorrow.
Miss Richardson said: "It's been a nightmare. It's been a military operation trying to wash up. There's been a lack of communication on their part."
She said the company had offered her a 15% discount because of the fire, which she accepted was not the firm's fault.
A B&Q spokesman said: "We're sorry for the problems Miss Richardson has experienced.
"We have now delivered the worktops and the tiles needed to complete her order. We've also offered her a discount as her kitchen delivery was affected by the fire.
"We will be writing to her with a gesture of goodwill to apologise for the inconvenience."