A SHOP owner has vowed to pay back her customers following a series of complaints.

Second hand boutique Plan B in Lindley gave people a chance to sell their pre-used designer clothing.

The Lidget Street shop would take 35% of the profit if the items sold and would either reduce the price or return the clothes, shoes or accessories to their owner if they didn’t sell within eight to 10 weeks.

But in February the shop closed leaving customers short-changed.

Kay Wilkinson heard about the shop through a charity fashion show and claims she is owed £400 by shop owner Danielle Fisher.

“The idea was to leave the clothes and go and collect the money when they have been sold,’’ she said.

“Last time I went in the shop was chock-a-block with designer gear.

“It had to be very high end as they would not take high street labels.

“I broke my leg not long after dropping my clothes at the shop which meant I was unable to drive for six weeks.

“When I went back the shop was closed and had already been transformed into something else.

“I tried contacting the shop owner and must have called her mobile around 20 times but I have heard nothing.

“She owes me £400.

“I do not know whether she sold my things or if she still has them.

“I had Valentino, Dune, Faith shoes and Monsoon Christmas dresses.

“I would like to know if there are other women out there who have had the same problem or have not had their money back.”

New tenant Daniel Benster, who has used the shop for his business fairtrade craft business Global Village Shop, said: “When we first came in here in March, we had as many as three to four women in daily asking about the whereabouts of the shop.

“They wanted to know where their items were.

“Now we have around two to three people a week asking about the shop.

“We still have their signage and everything.”

Global Village Shop stocks fairtrade handmade crafts from around the world.

The Examiner tracked down Danielle Fisher who owned the shop from October 2010 to February 2012.

She said: “We were given four weeks notice to vacate the shop premises so did our upmost to ensure customers had their items returned too them.

“However, as you can I’m sure appreciate with having over 800 people across West Yorkshire bringing their unwanted items into our shop four weeks did not leave us much breathing space.

“Letters were sent out and emails and texts were sent to everyone.

“Therefore I feel that given the timescale we did everything we could.

“Since the shop closed we have offered people a delivery service returning items to them as well.

“We have had to take on a storage unit to ensure all items were kept clean and secure. This is not something we had to do as it clearly states in our terms and conditions that any items not collected by the collection date will be donated to the local charity shop.

“Terms and conditions can be seen at www.planbhuddersfield.co.uk.

“Other people awaiting payments have been asked to contact via email and payments will be made.

“It was a beautiful shop and nothing like any other dress agency around.

“We are opening our new shop very soon and I can ensure you that many of our loyal customers will be returning.”

If you have been affected by the closure of Plan B call the Examiner on 01484 437764.