AN ELDERLY family endured half a year of hell as contractors refurbished their council house at a painfully slow rate.
Workers from contractors Enterprise spent six months fixing Mavis Shaw's Netherthong house.
The chaos was so bad that she decided to keep a diary of the nightmare she, her husband and son experienced.
Frenetic activity was followed by days of inaction, when workmen promised they would come but never did.
Builders spent half the year from March fitting a central heating system, a new bathroom and kitchen.
Mrs Shaw, 72, of Leas Avenue, said her washer-drier was wrecked and a carpet burned. She is now seeking compensation for the damage.
Her husband, Alec, 71 suffers from Alzheimer's disease and their son, Kevin, 46, who lives with them, is epileptic.
Mrs Shaw said: "We were living out of cardboard boxes in the bedroom for at least eight weeks. If I wanted to get anything I had to go rummaging in those boxes for it. It was really horrendous."
She said unreliable workmen turned up when least expected - sometimes late in the afternoon.
"My husband, with his Alzheimer's, is very restless and is always wanting to go somewhere.
"Some days they turned up at 4pm. You can't believe it unless you have sat through it," she added.
Catherine McCartney, 32, of Moorlands, Scholes, Holmfirth, had nothing but problems with all the work. The worst was a 5in gap round her ill-fitting back door.
She endured three-and-a-half months of problems - bringing up a new-born baby as Enterprise workmen installed a new bathroom and kitchen.
"Rubbish isn't even the word," said the mother-of-five, who is married to Andrew, 31.
A spokeswoman for Kirklees Neighbourhood Housing said: "Mrs Shaw's work should have been finished within four weeks. But due to design issues and problems with asbestos in the property, there were significant delays."
She added: "A claim in respect of damage to a carpet and washer- drier is being dealt with by Enterprise through their insurers. Payment should be received by the tenant within two weeks.
"To date, Enterprise have carried out work on about 1,000 properties, and in most instances tenants have been happy."
She continued: "It is recognised, however, that improvement is necessary in certain areas.
"Additional resources are being made available."