A disabled pensioner hasn’t had his bins emptied in two months after the council were alleged to have lost a list of assisted bin residents.
Netherthong widower Hubert Marshall, 84, has been waiting since September for bin men to move his rubbish which, as a result, has been piled high.
Retired maintenance worker Hubert uses a zimmer frame due to arthritis and stage four kidney failure and as a result was placed on a list for assistance in collecting his rubbish two years ago.
But since bin collection rotas were revamped in September, daughter Susan Doyle says binmen have refused to empty his bins claiming he’s not on the list.
“It’s been piling high for weeks – it’s a real hazard”, said Susan, who lives in Holmfirth.
“I spoke to my local councillor Donald Firth and he says that the council lost the list of people who get assisted bin collection.
“It’s a disgrace.”
Susan added: “Normally, the binmen assist him by coming down the steps and getting the bin.
“But they haven’t come for ages and when we’ve asked, they just shrug and say he’s not on the list and refuse.”
Susan says she has also been in contact with Holme Valley councillor Donald Firth, who she said had “been banging his head on the desk about it.”
A spokesman for Kirklees Council said: “The council recently updated our back office software system. Following this update we discovered two issues regarding assisted collections. The first was some of the register was not correctly moved across and as a result we have been through a process of manually correcting this. The second was our crews had been going above and beyond in delivering the service, collecting bins from residents’ doorsteps when they were not on the register. We would advise any residents who may be experiencing issues related to either of these situations to get in touch so we can assess their needs.”