WASTE collectors today admitted there had been "hiccups" following changes to the way more than 50,000 homes in Huddersfield have their bins collected.
But Kirklees Council officials say that overall the reorganisation had gone well and there had been few complaints from householders.
A spokesman said: "It was a major change and we are aware of a number of problems. But, overall, things have gone reasonably well."
He said there had been certain areas where people had not been told of the changes or had been given the wrong letter telling them of the change in collection day.
But he said binmen had been dispatched to iron out the problems.
The reorganisation at the start of the month meant that the days that bins were emptied for 60% of homes in Huddersfield and the Colne Valley had changed.
Mr Robert Fawcett, of Cowrakes Close, Lindley, said he and his neighbours had not been told of the changes to his grey and green bin collection days.
He said he had missed his grey collection day now and his green bin would not be collected for six weeks.
"We should have been told. It's totally unacceptable," said Mr Fawcett.
"I've told them to come and take my green bin back. They're already not meeting the Government targets for recycling and if they can't be bothered to empty my green bin, I can't be bothered to sort it."
Mr Fawcett said friends living in Crosland Road had also not been told of the changes.
Clr Anne Denham, Kirklees Cabinet member with responsibility for waste disposal, said when the changes were announced that she was confident they would go ahead smoothly.
And she added that the new rounds were a vital part of refuse collection.
"We are anticipating some problems, but we will address them if they occur," she said.
She said she hadn't personally received any complaining phone calls or emails following the collection day changes.