A NEW team of council experts is to help benefits claimants.
Kirklees Council's Revenues and Benefits service has set up a visiting team to improve its service.
It is hoped it will start work some time next month.
Staff will routinely visit customers who receive housing and/or council tax benefit.
Customers will need to confirm that their circumstances haven't changed since they originally claimed benefit, ensuring the benefit payments they receive are accurate.
Clr Gordon Beever, council Cabinet member responsible for finance and legal services, said: "The Government has replaced the old system for reviewing housing and council tax benefit claims.
"In the past, all customers had to complete a benefits claim form once or twice a year.
"The new rules require councils to use a combination of home visits, phone and postal checks, in order to ensure benefit entitlement is being paid correctly," he said.
"Customers are selected depending on their personal circumstances, such as income type, age and household details," added Clr Beever.
"Although we are undertaking routine visits, customers must continue to notify the revenues and benefits section when they have had a change in their circumstances which may affect their entitlement to benefit," he said.
Letters will be sent to customers chosen for a visit.
All visiting staff will carry council identity badges.
The new rules will make it more difficult for fraudsters to claim benefit and any errors will be corrected sooner.
Clr Beever added: "In addition to the thorough checking of claims, the team will provide expert advice in the customer's home."