PASSENGERS are demanding a definitive answer from rail bosses about what is causing train trouble at Marsden.
The Slaithwaite and Marsden Action on Rail Transport (Smart) is unhappy that trains are no longer stopping at platform 3 and are using platform 2 instead.
Platform 2 is inaccessible for the elderly, disabled and mothers with pushchairs because there is a big gap between the train and platform. A steep flight of stairs - the only access to and from the platform - also causes problems.
Passengers are also angry that services from Marsden no longer run direct to Wakefield, but instead stop at Huddersfield where passengers must wait 56 minutes for a connecting train.
Frustrated Smart members have regularly complained to train operators First North Western as well as the Strategic Rail Authority and Network Rail which manages the tracks and signalling.
Fiona Weir, of Smart, said: "The companies are giving us different reasons. None of the reasons add up. We just want someone to sort it out."
The Strategic Rail Authority said the platform change was made because of timetable difficulties.
First North Western services were delayed if they used platform 3 in Marsden, which meant they clashed at Stalybridge with the Transpennine Express.
However, a spokesman for Network Rail said the platform change was the result of an administrative error when an agreement for trains to use platform 3 was not renewed after timetables were changed in May.
The SRA has told Smart a new timetable in December should allow all trains to use platform 3.
But Smart members are not satisfied with waiting until December.
Fiona Weir said: " People will have given up and got cars and someone will have had a serious accident at platform 2."
Smart is planning to highlight the problems with a demonstration at Marsden station at noon on Saturday.