UNIVERSITY of Huddersfield students forking out more than £60 a week to live in town centre flats claim they are experiencing a host of problems.
Youngsters living at Firth Point have complained that they feel isolated and ignored.
The Firth Street flats are owned by the Unite company, which runs student blocks in university cities around the country. It has a second site - Snow Island - in Kings Mill Lane, Huddersfield.
But Unite staff appointed to help the 200 students living in Firth Point have disappeared, they say. Cleaners, too, are absent.
Dave Dickinson is on the second year of a media and English degree. He is angry at the treatment.
Dave, 24, suffers from cerebral palsy.
"Unlike other halls of residence that have cleaners, there's none here. We do all our own cleaning."
He said the halls and stairwells had to be scrubbed by conscientious students.
Many discovered the flats were dirty when they returned from the summer break, he said.
Students spoke to a Firth Point receptionist over the problems - who then left.
That same worker also delivered the mail, which must now be collected from Snow Island.
A Unite spokeswoman apologised for the problems and said a receptionist would be appointed at Firth Point in the New Year.
Contract cleaners will also start working at the block.
She said staffing problems were being addressed.