THE Department for Work and Pensions today refused to back down in an industrial dispute over security arrangements.
Eighty Benefits Agency workers are on strike in Huddersfield in the second day of a two-day national action.
The Department says it will not bring in safety screens in its new JobCentre Plus offices.
Workers want the screens to shield them from clients who become violent when they are refused money.
Benefits Agency staff who work at Crown House, Huddersfield, have security screens but those at the JobCentre Plus office in High Street do not.
About 40,000 members of the Public and Commercial Services Union are on strike around the country today.
JobCentre Plus offices were created so people could obtain help with benefits and employment in the same place.
The Department for Work and Pensions, which runs the Benefits Agency, said JobCentre Plus offices were designed to appeal to the public.
A spokesman said: "The Government remains resolute because the experience of staff working face to face with customers in these new offices is overwhelmingly positive."
The spokesman said everything would be done to make sure the strike did not hold up people's benefits.