THREE council housing offices are to close because the cost of improving access for disabled people is too high.
The buildings at Crosland Moor, Milnsbridge and Heckmondwike will close to the public early next year.
Housing chiefs said customers could phone instead or make an appointment for an official to visit them.
Simon Rogers, chief executive officer of Kirklees Neighbourhood Housing, said: "I know this may be a controversial decision for customers living in these areas.
"But we would ask them to listen to our proposals on how we are planning to improve the way they can contact us. We can offer an appointment to discuss any housing issue with a customer in their own home."
The three offices fail to meet the requirements of the new Disability Discrimination Act which states that public buildings must be accessible to all customers.
Mr Rogers said it was beyond Kirklees Neighbourhood Housing's resources to bring the premises up to the standards required.
He added: "The three offices affected are small and not up to the standards we want to provide for our customers and staff.
"We don't want to plough in money that could be better spent on improving overall the ways in which customers can contact us."
He said surveys showed nearly 80% of tenants preferred to contact the service by telephone.
From January 14 this will be the main point of contact for Crosland Moor and Heckmondwike, with the Milnsbridge office following on March 18.