RAIL travellers have again rated GNER as Britain's best long- distance train operator.
The latest national passenger survey by the Strategic Rail Authority showed 86% of users were satisfied or very satisfied with their GNER journey.
That compares with 82% giving the same response a year ago.
Only 6% said they were dissatisfied.
GNER runs services between London, Yorkshire and Edinburgh on the East Coast Main Line. Trains to London operate from Leeds and Wakefield.
Some 77% of those who responded to the survey praised the operator for cleanliness of carriages - against 71% last time.
GNER beat the average for long-distance high speed train services for punctuality and reliability of trains and the helpfulness of staff.
The company said it had created "the most reliable long-distance train fleet in Britain" after a £65m overhaul of its fleet.
This had included rebuilding more than 300 carriages and introducing 12 new-look Mallard trains.
GNER is also completing a £10m investment programme to modernise passenger facilities at stations.
