Sep 1 2008
CONSUMER campaigner Mark Bradley exposes the “dire” state of British customer service in his new book launched at the Galpharm Stadium....
Feb 6 2008
IT may come as no surprise to anyone that the Examiner reveals today British firms are among the worst in the world at providing good customer service....
Feb 6 2008
BRITISH firms are among the worst in the world at providing good customer service, says a survey by a Huddersfield company....