Service with a smile

May 15 2008 by Sarah Bull, Huddersfield Daily Examiner

WHATEVER happened to customer service? Or even basic common courtesy?

I am tired of being served in shops and supermarkets by people who hold a conversation with someone else all the time they are “serving” me! This used to happen occasionally, but now it seems to be every time I go through a check-out.

During university holidays, I used to work on the check-outs at Lodges Supermarket in Marsh (remember Lodges?) and we would have been reprimanded at best and dismissed at worst if we had displayed such rudeness to customers.

And so we reminisce about happier times when people had mutual respect and preferred to smile rather than snarl at each other. Was the world really a better place, or is it a myth born of selective memory in the same vein as “there was always snow on Christmas Day” and “the sun always shone throughout the school holidays”? I wonder....

June Calverley-Hey

Lindley

Overwhelming success

I WOULD like to say a very sincere thank you to everyone who supported my coffee day on April 23. Also for the many donations received to raise money for the organ restoration fund at Deanhead Church.

Thanks also for the help from my family and friends who helped to make the event possible.

I was absolutely overwhelmed at the proceeds of £580.

B Sykes

Slaithwaite

True community spirit

YOUR Community Awards project is excellent and must be the envy of other newspapers.

I would like to thank a previous winner, Dr Mike Sills, head of the children’s diabetic clinic. He has again taken all the children to a great adventure weekend in The Lakes.

He, along with his staff, nurses and helpers, most who have young children themselves, all give up their own unpaid time to give these youngsters a weekend to remember. They all love it.

Not least, it gives parents a welcome respite from the endless rounds of blood tests and injections, knowing that they are in excellent hands.

Our thanks again, to an outstanding children’s diabetic clinic. We are so lucky in Huddersfield to have it.

T Carlile

Shelley Park

Voting for apathy

IN REPLY to your correspondent’s letters, May 3, regarding the candidates in the council elections, (“Yes, I’m apathetic”).

I was the Conservative candidate for Newsome Ward. My husband and I delivered leaflets to 4,500 properties in the three weeks prior to May 1. We spoke to dozens of people, but soon realised that it was physically impossible to knock on every door.

There was a phone number on the leaflet had anyone phoned our office, I would have been happy to discuss any local or council issues with them. I am sure that is the case with other political parties.

Janice M Thomas

Conservative Candidate, Newsome Ward