When does a restaurant review start? Should I begin when I enter the building?
What about when I peruse the menu? When the first course appears?
Well this review begins even earlier than that. When I decided we’d go to Primo on Viaduct Street I called up one afternoon and got a cheery young lady who sounded delighted at my booking.
She was friendly and efficient and, after I said we’d have young children with us, went to the trouble of telling me that there were going to be couple of big tables in just after we arrived and was that okay?
It was a great example of customer service and I thought it should be noted.
Arriving at Primo part way through the Festival of Light I was delighted I’d booked as groups and families were making their way up the street and popping their heads in restaurants asking, in vain I should add, if there were any tables left.
Luckily we were ensconced in the light and airy interior which has just enough room between tables and strikes the right balance between being cosy and someone earwigging on your conversation.
There were four adults and two small children and the staff were extremely helpful and great with the kids, settling them in and paying special attention to them.
We arrived at 6pm and it transpired that Primo runs an early bird deal every day between 5pm and 7pm which includes two courses from a selected menu for £11.95.
Rather than a small menu of selections which are bargain basement, Primo’s early bird is a decent length with something for everyone.
I should add at this point that some diners weren’t doing the early bird and their meals looked great – well presented and no shortage of portion.
In our group we went for a baked ribs with oriental sauce, a bruschetta, garlic mushrooms and meatballs – variety being the spice of life and all that.
I got the ribs which came fizzing hot – thick, velvety sauce with just the right amount of orientally-spiced tang on three whopping ribs. I devoured the lot!
A trio of bruschetta were well-topped with diced tomatoes which made lovely bite-sized morsels, a nod of the head told me the portion of meatballs with garlic bread was a winner and my final dining companion gave me the thumbs up for a healthy portion of garlic mushrooms, with the little fellows gently bobbing in a creamy, garlicky sauce which stuck to both spoon and ‘room’.
The plates were quickly cleared and, despite being busy, staff were both courteous and friendly, asking about the meals and having a quick chat as they whizzed their way around the bustling restaurant.
For mains two of us plumped for pizza. I used the word plumped advisedly as two good-sized thin-based beauties appeared from the kitchen. As part of the early bird we went for Vesuvio pizza – topped with lick-smacking salami and the hot and salty hit of jalapenos.
The other two diners went for the rump steak option which appeared slathered in a pepper sauce as requested and accompanied by thin and crispy fries to dip and dunk into the sauce.
Both beefy diners said they’d asked for their steak rare – and that’s how it came.
Two thumbs up – we were rapidly running out of thumbs.
The children (aged three and two) had the kids’ deal at £4.95 each. Their mains were smartly served with our starters – and despite a decent choice had gone for the perennial favourite of nippers (in my experience anyway) pepperoni pizza.
The pizzas looked great and were just about as big as adult portions and disappeared almost as quickly.
It was the usual ice cream dessert – but again staff made the effort to engage the kids and adults and despite two large parties enjoying a Christmas night out we never felt overwhelmed.
As (I hope) you can tell, I enjoyed Primo – it offered that thing most families are looking for these days; value.
But that shouldn’t mean carefree couples or groups of adults wouldn’t enjoy it either.
10 Viaduct Street, Huddersfield, HD1 1DL
Tel: 01484 533033
Opening hours: Monday - Closed. Tuesday
to Saturday 4.30pm to 10pm. Sunday 4.30pm to 9pm
Disabled access: Disabled access to toilet, but a step at front entrance
The bill: £89.90 for four adults and two children plus drinks.
Would you go back? Definitely