I BEMOANED the fact that some of today’s shop assistants – I stress some – do not have the basic training to be able to remove hangers from a jumper or shirt without stretching the neck.

This gentle rant resonated with Iris Hewling who had an experience of her own to relate about the service she got from a local garage.

A year ago she test drove a £5,000 car and was told not to go far because there was very little petrol in it. When she bought the car the chap said he would ensure that £10 worth of petrol was put in, so she could get home.

However, when she collected it, the petrol had not been put in and another chap refused to put any in. He said they had no obligation to do so.

Iris said: “Today I took the car back for it’s first annual service, having agreed to use one of their courtesy cars to get home and back again.”

She didn’t mind paying a £10 insurance fee, but once again the petrol gauge was on red and she had to put petrol in so she could get home. When she mentioned this when she went back to collect her car she was told they had no obligation to put any petrol in as they didn’t want to pay for her ‘running around in it.’

Iris added: “Although there is no actual law which says there has to be any petrol in cars which you buy, or the courtesy car which you use, surely it is reasonable to expect a standard amount? I’m not expecting a full tank, like ‘back in the day’, but a minimum amount so the tank isn’t running on red.

“Would this come under your ‘basic training’ category?”