MAJOR investment in IT systems is helping kitchen fitters save time.

Dewsbury-based Rixonway Kitchens, one of the leading manufacturers working in affordable and social housing, is saving Apollo building contractors 12 working days of time a year with its Call Off Manager system.

Call Off Manager is a new addition to Rixonway’s X-net system, a secure online portal for both clients and contractors to access a range of business information, allowing clients and contractors greater control over their orders.

Apollo has found that it can offer a greater service to its clients by using Rixonway’s Call Off Manager system.

Apollo senior buyer Danny Worrell said: “Through this improved software, our clients are given a much more flexible time-frame with orders, particularly when they need to alter a design after the kitchen has been ordered.

“They are also able to order kitchens with a shorter notice period and take advantage of quicker delivery times.

“The benefits of saving time for Apollo as a business have been huge. For the buying department alone, we have saved 12 working days’ worth of time in the first year of using the Call Off Manager system.

“We are also able to monitor and stop order duplications, further impacting on time and cost savings.”

Clients of Rixonway Kitchens can now log in to Call Off Manager and view priced kitchen designs, removing the delay in waiting for a quotation prior to placing an order.

Once the order is placed, clients can then track their unique production and delivery schedule online, greatly reducing time and administration costs.

David Anderson, Rixonway Kitchens sales and marketing director, said: “The system was designed by Rixonway Kitchens to reduce the amount of administration time for its customers when managing the delivery of their orders.

“Contractors are able to call off their kitchens online 24 hours a day, seven days a week.”

Rixonway has invested significantly in machinery and the expansion of its manufacturing facility. The firm delivers more than 12,000 units a week from its plant at Dewsbury.