AN Elland teenager is among four apprentices to secure full-time jobs with a Halifax-based insurance firm.
Jack Lumb, a former pupil of Brooksbank school, Elland, is one of the apprentices to gain NVQ level 2 in customer service and complete a 12-week training programme before joining the motor claims department’s customer support team at Covéa Insurance.
The company launched the apprenticeship scheme in partnership with Calderdale College.
Adrian Furness, claims director of Covéa Insurance, said: “Many young people are finding it tougher than ever to find their first job opportunity.
“As a major employer in Calderdale, we recognised we could play a part in helping young people find an alternative to university, where qualifications and prospects were still a key feature.
“From a business perspective, apprenticeships give employers access to a new pool of talent whilst bringing young people a step closer to a rewarding career.”
Matthew Metcalfe, a supervisor in the motor claims department at the firm, who worked closely with the apprentices, said: “They have each developed to a point where they are providing excellent customer service, have sound knowledge of the claims environment and have been deservingly rewarded with full-time roles.”
Jack said: “After deciding I was more of a practical learner, I searched the National Apprenticeship website and found the opportunity with Covéa Insurance.
“I liked the idea of gaining academic qualifications whilst building practical skills and earning money at the same time – it seemed like a win-win situation!”
Just one month into the scheme, Jack set his sights on gaining a full-time role with the insurer. ‘I had a new found determination to do well and get the most out of the opportunity,” he said.
