A FIRM providing refrigeration equipment is hot on the trail of new orders.
Holmfirth-based BJA Refrigeration Consulting Engineers has plans to double its turnover following investment to upgrade its Bridge Mill operations.
The company is employed by retailers to design, specify and ensure technical compliance for supermarket fridges.
Clients include several Co-operative societies, together operating more than 3,000 stores.
Rising demand for convenience food has led supermarkets to invest more in refrigeration.
In turn, BJA realised it needed to look at improving the way it worked to meet demand.
Jim McPhun, its managing director, said: "Retailers are responding to customers who want the convenience of chilled or frozen ready meals, while having to meet the challenges of rising energy costs and global warming.
"With increased demand for our services we were close to investing in new software that we hoped would manage our processes better."
Instead, BJA called in Business Link for a second opinion before splashing out thousands of pounds.
Mr McPhun added: "It was a good job we did.
"By taking time to assess and review our business processes with our Business Link adviser we were able to clarify exactly what we needed.
"Business Link provided an alternative IT company which installed a web-based, database software system to assist in the management of our resources and improve efficiency."
Once the new system was installed Business Link West Yorkshire provided cash to pay for a graduate IT consultant to help implement the system.
Claire Draper, Business Link adviser, said: "BJA is now in a position to track projects from the initial phone call or email right through to invoicing.
"Cashflow has improved, the company is working more efficiently and key engineers are not tied up with paperwork.
"Also, the directors are more readily able to get access to management information, such as the profitability of each project."
