A FENAY Bridge man is angry with a Longwood company which installed a TV aerial at his brand new home.
Wayne Dyson of Hanby Close paid Aerial Installations £125 to put up the device last February.
But reception has been poor because of a nearby hill and the installer says the offer of an amplifier installation was not taken up.
Father-of-two Mr Dyson said: "If they had told me at the start that we would have problems with reception, then I probably wouldn't have bothered getting an aerial in at all."
Unable to use his Freeview box, the draughtsman says he has been forced to get a Sky satellite dish.
He said: "Cable isn't available - which seems strange on a new development - so it's either £36 a month to Sky or no TV at all."
But a spokesman for Aerial Installations defended the company.
He said: "We explained that an aerial may not have worked because the house is behind a massive hill.
"We advised Mr Dyson to get Sky instead, but he was adamant that he wanted an aerial so he could use his Freeview."
The spokesman added: "When the aerial didn't work we offered to put an amplifier on for an extra £30 which may have solved the problem.
"However, Mr Dyson refused and demanded his money back.
"The price agreed - £125 - is virtually working for costs. We can't go on throwing money away."
Meanwhile, Paul Moran from builders George Wimpey said the company is looking into the problem of poor reception at Fenay Bridge Park development.
He said: "I have spoken to our site team, and we have one recently recorded complaint made about this issue.
"However, we will monitor any further reports made, so that we may offer advice if necessary.
"It is in every homeowner's interest to provide themselves with whatever equipment necessary to receive a television signal.
"Unfortunately the broadcasting authority does not offer to guarantee a good signal to all areas of the country, but if we can offer a customer any advice on how to improve the reception of a good signal, we would be happy to help."