COMPANIES must have proper policies in place to deal with employees misusing social media, a human resources consultant has warned.
Helen Casson (pictured), of Skelmanthorpe-based Vibrant HR, said: “With employees increasingly using social media accounts such as Facebook and Twitter to let off steam about their jobs, a number of tribunal cases involving social media provide useful guidance for employers wanting to protect their business from damaging statements on social media sites – and what to do if it does happen.
“The key message coming from the employment tribunal decisions is to have adequate policies in place and conduct a thorough investigation.”
Helen said firms should have a comprehensive social media policy in place making it clear that derogatory comments made about the business, product or services and customers on social networks are strictly prohibited.
They should also make it clear that a breach of the policy could result in disciplinary action, up to and including dismissal.
Employers should make sure all staff know about the policy and understand the contents. Bosses should also update the induction process so new employees receive the same information.