Kirklees Council has admitted it tweeted wrong information about Christmas bin collections to its 19,661 followers.
The council published a message from its social media account last Friday that stated households would get one bin collection between December 24 and January 4.
The erroneous tweet came just hours after the Examiner revealed that for most people there would be no collections between Christmas Eve and January 4.
Residents whose bin day would have fallen on Christmas Eve will get a special collection on December 29.
All other households will go three weeks between both green and grey collections during the end of December and start of the new year.
For homes with a grey bin collection on December 23 it means rotting food waste will not be taken away until January 13 - a full 21 days after the previous collection.
In a separate tweet, the council suggest people make a trip to the tip, which will be open on several days between Christmas and New Year.
The reduced service follows huge budget cuts that saw bin rounds changed.
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The council struggled to implement the new routes with a staggering 31,662 bins missed in November alone.
Meanwhile, the council has said it will no longer collect green bags from people’s doorsteps.
Households that aren’t suitable for a green bin are given green bin bags.
The residents affected are being told they must drop the green bags near the roadside.
Bizarrely, black bin bags for the same households will be collected from the doorstep.
People who don’t feel able to carry their green bags to the roadside are being advised to apply for an assisted bin collection.
A council spokesperson said: “Bag collections currently take place at around 6,000 properties across Kirklees.
“They allow us to collect from properties that are unable to accommodate a bin or where a bin would be difficult to bring to the collection point.
“We are asking residents to place the green bags at the kerbside on collection day instead of leaving them on the doorstep so that we can provide a comprehensive and efficient service for all residents.
“The council’s policy is to collect recycling from the kerbside wherever possible, so this is just a case of making sure the policy is applied to all types of household recycling containers.
“Black bag collections have always been managed on a case by case basis, so we will continue to collect them as previously arranged.
“We will however be looking at options for black bag collections in the near future as part of our ongoing service improvements.
“Any resident who is unable to take their bin or bags to the kerbside can apply for an assisted collection by contacting the council on 01484 414700 or emailing firstname.lastname@example.org”