RAW sewage gathered outside a Huddersfield couple’s home after insulation work was carried out.
Yvonne Collins and David Hirst are angry that human waste built up in their drains.
Their problems began when Miller Pattison installed cavity wall insulation at their home in New Laithe Hill in Newsome on March 20.
The work was part of Kirklees Council’s Warmzone scheme, which offers free insulation to every home in the district.
Mrs Collins, 58, said: “We noticed a smell after the work was done. The sewers were full of cavity wall insulation. The effluent was gathering at manhole covers at the side and back of our house.
“We called Warmzone but they said it was nothing to do with them.”
Mrs Collins contacted Miller Pattison, who sent two fitters to the house.
She said: “They phoned their manager who told them they would have to leave it on health and safety grounds. But our health and safety is at risk.”
Company spokesman Wayne Taylor said that the problem would be resolved.
He said: “Someone has been round to the house and organised to clear the blockage but they didn’t see any insulation in there.”