It’s almost a clean bill of health for Dewsbury District Hospital (DDH) and other Mid Yorkshire Trust hospitals.
Seven out of 10 patients said they were happy with the standard of care at Dewsbury, Wakefield’s Pinderfields Hospital and Pontefract Hospital.
That’s according to a report by government health watchdog the Care Quality Commission (CQC) of 379 patients who attended the hospital last Summer.
Around three-quarters (73%) of patients said they had been treated with dignity and respect while 88% said their privacy had been respected during examination and treatment.
Almost all (95%) were happy with the cleanliness of hospital toilets and bathrooms.
But over half (55%) said there were ‘sometimes, rarely or never’ enough nurses on duty, compared to a 41% average of other trusts surveyed.
Patients also complained about waiting for a bed to become available and difficulties in finding a doctor or nurse to speak to.
But Mid Yorkshire Hospital Trust says this situation has improved since the Summer and that the trust’s A&E departments ranked among the best in the country with 99.2% of patients seen, assessed and discharged or admitted within four hours for the week beginning March 9.
Trust chief nurse Sally Napper said: “I’m pleased that most patients who took part in the survey feel that we are doing well in some key areas, such as not changing their hospital admission date.
“This is something we have worked very hard to achieve as we understand it’s frustrating and inconvenient for patients when their planned admission date is changed.
“The patient experience is a vital part of our care and I am pleased we compared well with other trusts in this area.
“However, this survey has also identified that the number of nurses on duty is a concern. This is something we take very seriously and since last Summer, when the survey was carried out, we have taken action to improve this. We have commissioned a £1.2m recruitment drive to recruit more nurses to the trust.”
Ms Napper added: “While more recent feedback has been positive, the inpatient survey tells us we have more work to do. We will look at this feedback in detail and we will take action to make the improvements we need to ensure our patients receive only the very best care.”
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