NHS complaints in Yorkshire have fallen this year.

With more complaints made about the NHS nationwide than ever before, Yorkshire is bucking the trend.

Between July 2011 and 2012 the Health Service Ombudsman investigated 23,846 enquiries compared with 23,422 the previous year.

Of those only 1,356 came from the Yorkshire region compared with 1,454 the previous year.

Across the UK, 4,732 enquiries were made to the Ombudsman after a complaint had already been lodged to the original health provider.

Of those 759 were put right quickly without the need for a formal investigation, while a further 421 cases were taken on for investigation and the remaining 3,553 had no case to answer.

Following the announcement of the report, health service ombudsman Dame Julie Mellor said: “Moving forward, we want to have more impact for more people.

“People often come to us for help because they don’t know where to start when it comes to complaining about public services.

“We want to make it easier for people to get their complaints heard at a local level and we want more people to know about us and understand how and when to bring their complaint to us.

Visit www.ombudsman.org.uk to make a complaint.