DOZENS of heartbroken brides have been left out of pocket after a Huddersfield town centre bridal shop closed without warning.
Tearful customers are desperately trying to trace what had happened to thousands of pounds worth of wedding dress deposits lost when The Ivory Room, on John William Street, stopped trading without notice.
Mystery still surrounds the closure of the shop, which is believed to have shut before Christmas.
But today all evidence the shop had ever existed is being ripped away and replaced with new signs about the refurbishment of a business next door.
Bride-to-be Rachael Archer, 30, is one of several customers left counting the cost after losing the £615 deposit she paid to the shop in January last year to order her dream dress.
Miss Archer, of Bradford, said: "They had the dress in the window and as soon as I saw it I knew straightaway it was the one I wanted.
"But when I tried it on I was told it was going to be discontinued and I would need to pay a 50% deposit to get it.
"Unfortunately I paid in cash. If I had paid by credit card I could have claimed it back.
"I'm so annoyed because I have since found out it hasn't been discontinued. She lied to me.
"I don't know what to do now. I am at a standstill."
Miss Archer, who is due to get married in September, did not know the shop had closed until she noticed the shutters down every time she passed.
She said: "When it came to Christmas I tried to ring to arrange for my mum to see my dress. But there was no answer.
"The next day I went to the shop and it was shut.
"I tried to call, email, fax, but there was nothing.
"When I went back there was no letterbox or door handle or anything. They had just stripped it and gone."
Other brides are believed to be in the same position, having paid deposits of between £500 to £700 with little chance of ever receiving their dresses, worth up to almost £2,000.
Staff at Beatties bridal department Go Bridal have been trying to help heartbroken customers get their dresses.
A Beatties spokeswoman said: "We had five in one weekend alone and they were just mortified.
"It is so awful, because it is the biggest day of your life.
"We are just trying to help and advise them about how to get in touch with the designers. They might be able to get the dress sent directly to them.
She said that where dresses had been ordered and deposits paid there was hope that brides could get gowns direct from their designers.
But she added: "A lot of girls are losing what they have paid because dresses have not been ordered."
* Have you been affected by the closure of The Ivory Room. If so, contact the Examiner's editorial feedback line on 01484 437767.