That's what First's managing director says as YOU complain about cancelled and late services
A FIRST bus company boss says just one or two Huddersfield services out of 100 miss.
The news will be surprising to passengers complaining about poor reliability.
Huddersfield MP Barry Sheerman said 15% of First's buses missed.
But the company's managing director for Huddersfield and Halifax, Mr Andrew Scholey, today said the politician was wrong - and has called for a meeting to talk things through.
Mr Scholey added: "He's been given misinformation. I am astonished he said that."
Mr Scholey said independent figures from Metro, based on roadside monitoring, said just 1% to 3% of buses missed.
And he added: "Our own figures suggest it is more like 1% to 2%."
But regular bus user Mrs Dorothy Allport, of Derwent Road, Honley described the 315 service as "absolutely atrocious".
She added: "It's an hourly service and it misses at least once a day.
"I'm in my 70s and my husband Roy is nearly 80. If you're waiting in the bus station and your bus misses and you have to wait another hour, it's terrible.
"There's no information given, nothing comes over the loudspeaker system. No-one knows anything."
Mum-of-two Mrs Vicky Ellis, of Hill Top, Slaithwaite, said the 348 service which she uses to take and collect her four-year-old daughter Heidi to school, was always late since times changed at the beginning of this month.
The bus used to come at 3.05pm and arrive at the school at 3.15pm. Several mothers used it to pick up their children from school.
But now it didn't come until 3.15pm and was often late. Children and teachers were left hanging around waiting for parents to arrive.
Mrs Ellis, who also has a two- year-old son, Bradley, said an agreement had been made with the bus company and the school for the service to pick up on its way to the school and stop outside, but drivers often drove past stops .
Mr Scholey said that when problems arose, buses were more likely to be taken off high-frequency routes to fill gaps elsewhere.
He added: "We've still got a shortage of drivers and buses do break down from time to time. But we're buying new buses and that should ease the problem."
A total of 135 First buses are on the road in Huddersfield.
Mr Scholey said: "If anyone wants to talk about bus issues they are very welcome to contact us. And I've written to Mr Sheerman to ask him for a meeting."