Teething troubles have hit the new dustbin collection rounds in Huddersfield.
Kirklees Council refuse collectors have switched to a four-day week this week, to meet changing demands for bin collection. They have vowed to put things right.
But there have been complaints from several areas including Dalton and Flockton that bins have not been emptied.
Dozens of householders left out bins as instructed in the new schedules that were confirmed by the council but found them still standing on the pavements, unemptied.
And in some streets there was confusion about which bins to put out.
The new system has seen thousands of households have their bin collection day changed, while many others have kept the same day but have the grey collection swapped for the green bin collection or vice versa. Some streets have both grey and green bins at the kerbside.
Steven Eastlake, of Flockton, said: “We were told our collection day was Tuesday and duly put out the green bins as told. They were outside every house from early in the morning but were still there late in the afternoon.
“I rang the council and was told they were on the list but no-one came”.
In Dalton, Roger Armitage, of Albany Road, was unhappy. “Albany Road’s bin collection did not take place last Friday as usual, and the new dates for the collection came into force this week with our collection now due on Tuesday.
“The bin has been left out on the street all day long, with an expected collection up to 6pm and we are still waiting.
“With the waste bins now over flowing, what are we supposed to do with the extra rubbish? .
Another quirky tale came in Lepton, where residents in Rowley Lane had TWO collections rather than one.
One resident said: “One wagon turned up at 8am to collect bins from the even numbers and a second then turned up at 8.30am to take the bins from the odd numbers.
“I wonder how it saves money but presumably the new collection rounds take into account the houses in Rowley Lane and streets leading of that road”.
A council spokesman said: “There have been some teething problems as crews get used to new rounds and working in new areas.
“We had particular problems in Shelley, Skelmanthorpe and surrounding areas on Tuesday on green bin collections. In all over 95% of scheduled collections have been carried out on the correct day so far this week and we are returning to those areas that have been missed as quickly as possible.
“We would ask householders to be patient and leave their bins out until they are emptied. We are confident that the system will soon bed in and the service will return to normal very quickly.”
The spokesman added: “The new rounds have been designed using routing software to ensure they are as efficient as possible. It is inevitable that there will be boundaries between rounds.
“In the case of Rowley Lane it is a busy road so we would not expect a crew to empty bins from both sides at the same time. In that case it is no less efficient for two vehicles to pass along it than for one vehicle to pass along it twice."