KIRKLEES’ top cop toured Huddersfield today as the police launched a list of promises to the public.
West Yorkshire Police’s Kirklees divisional commander, Chief Supt John Robins, met neighbourhood policing team inspectors and sergeants to hand out the list of 10 pledges (listed below) outlining expected standards of service.
He said: “It is important that people get a personal service from the police and one which we would expect our own families to receive.
“Within Kirklees, we are aware that members of the public have very specific concerns and priorities which are crucial to their quality of life.
“With this pledge, we aim to engage with people, address those concerns and agree a plan of action.
“It will give those living within the district a considerable power to shape local policing.”
All police forces are required to produce a pledge.
Neighbourhood policing teams in Kirklees have been drawing up priorities for the areas they cover.
Huddersfield North NPT has been focusing on anti-social behaviour.
Insp Mohammed Rauf said every school had been assigned a Pc or police community support officer.
He said: “This will ensure the schools and pupils have a point of contact and face they can relate to.”
Kirkburton NPT inspector Nicholas Harvey said the pledge would give the public a chance to tell the police what they want.
He said: “The pledge will give the public more of a say in what they see as important and what they want us to concentrate on.
“Members of the neighbourhood policing team have already been canvassing members of the public at local meetings and street contact points as to what the local priorities should be.
“We are determined to raise the public’s satisfaction and confidence in the police.”
Sgt Kelly Lister said: “The public know what they want from the police, our aims are simply to ensure that we respond appropriately and to the satisfaction of community members who have asked for our help.”
The 10-point policing pledge:
1. Treat people fairly, with dignity and respect.
2. Provide the public with full details of their local NPTs.
3. Ensure NPTs and police patrols are visible and on patrol at times when they will be most effective.
4. Respond to every message sent to the NPT within 24 hours.
5. Aim to answer 999 calls within 10 seconds and leave for emergencies immediately, providing an estimated time of arrival.
6. Answer all non-emergency calls promptly.
7. Have public meetings to discuss police priorities at least once a month.
8. Provide monthly updates on progress and on local crime and policing issues.
9. Keep victims of crime up to date with the progress of their case.
10. Respond to complaints within 24 hours.