A luxury care home – opened by TV presenter Esther Rantzen – has been told to improve by government inspectors.

The Denby, Denby Dale, was given a ‘requires improvement’ rating by Care Quality Commission (CQC) inspectors following a visit in August.

The home, which boasts hotel-style mirrors and paintings together with a grand piano in the reception area, was rated ‘good’ in three out of five categories.

The £4.5m home, which includes a spa, a bistro and restaurant, was officially opened in February by Childline founder and former That’s Life presenter, Esther Rantzen. But the home, which charges £600 to £850 a week compared to the Yorkshire average of between £489 and £655, was given ‘requires improvement’ ratings for its safety and responsiveness.

The CQC report said: “We found that people felt safe and staff knew how tor recognise signs of abuse and report it appropriately.”

But it added: “Risk assessments did not always reflect a person’s current situation and were misleading.

“We also saw that no distinction was made between an accident and an incident, which meant the service was not able to effectively analyse patterns and therefore implement improvement measures.

“We saw controlled drugs were left on a dressing table in someone’s room who was self-administering which posed a potential risk to others.”

The report added: “People living in the home and staff spoke of the pleasant atmosphere and how supportive everyone was.”

A spokesperson for The Denby said: “The wellbeing, safety and health of the individuals we support are our top priorities.

Our picture gallery below shows Esther Rantzen opening The Denby care home.

“Following the inspection in August, we were pleased to receive positive feedback in a number of areas, particularly the knowledge and training of our staff team, and the caring way they interact with residents. We were also pleased that residents spoke highly of the care they receive.

“The CQC provided clear guidance on two areas where we could make improvements, both relating to written records and these changes were immediately put in place. We are looking forward to our next inspection and showing the high quality, compassionate care being delivered at the home.”

The Denby was one of five Kirklees care homes to be given a ‘requires improvement’ rating in the latest batch of CQC reports.

Greenacres, Meltham, received ‘requires improvement’ ratings in all five categories.

The report said: “We observed that staffing levels deployed were not always sufficient in numbers to meet the needs of individuals.

“We witnessed instances where people needed to wait in excess of 10 minutes to have their needs met.”

Woodlands Care Home, Mirfield, received ‘requires improvement’ ratings in all five categories, Southfield Court, Almondbury, was given the rating in four categories, as was St Anne’s Community Services, Birstall.

Privilege Home Care, Savile Town, Dewsbury and Norcott House, Liversedge, were both rated good.