A young child was left in agony for 24 hours after being sent home from hospital with an undetected broken bone.
A doctor at Huddersfield Royal Infirmary (HRI) did not carry out an X-ray examination on seven-year-old Callum Moorhouse.
But when an X-ray was taken the next day, the broken collarbone was easily spotted.
Callum was taken to the infirmary after he fell in the road near his home on Sunday.
But after waiting for more than four hours in A&E he was sent home with just paracetamol.
After 24 hours of agony the Cowlersley youngster was taken back to HRI where a different doctor did x-ray him and discovered he had snapped his collar bone in two.
Angry mum Lauren, 27, said it had been clear to everyone that her boy needed an x-ray.
She said: “The nurses checked him over and decided not to send him for an x-ray.
“The doctor said everything was fine, it wasn’t broken and to send him home.
“They said he could move his arm and there was nothing wrong.
“But all night he couldn’t sleep, couldn’t lie down and was in total agony.
“I was giving him Calpol but he was still in a lot of pain.
“I knew it wasn’t right, there was a lump at the front of his shoulder, his arm was flopping down and he was holding it across his body.
“The next day I took him back and demanded a second opinion.
“When they x-rayed him they found his collar bone (clavicle) was snapped in two.”
Lauren said she thought the doctor who had turned them away was a junior and said she was putting in a formal complaint to the hospital.
“Callum shouldn’t have been put through that unnecessary night of pain,” she said.
“He could have had it strapped up.
“I think it’s basic treatment to give somebody an x-ray, especially a child.”
Lauren said she had been forced to take time off work to take care of Callum, who had also missed some days at Dryclough Infants School.
Head of A&E at HRI, Dr Mark Davies, said: “I am sorry that Callum’s family is unhappy with the care delivered by our A&E team.
“I am unable to comment on individual cases, however, fractured clavicles in children are common and may not always be evident at first, especially if there is a full range of use of the shoulder when a child first attends at A&E.
“X-rays are only undertaken when clinically indicated due to exposure to radiation.
“Once an x-ray has confirmed the fracture, treatment consists of painkillers, a sling and rest to help with pain relief.
“No specific treatment is required.
“We are undertaking an investigation to ascertain whether there is any learning we can gain from this case.
“We wish Callum all the best for a speedy recovery.”