THE new Chief Constable of West Yorkshire's first minutes in the job were in Huddersfield.
Sir Norman Bettison began his duty on parade with beat bobbies at Huddersfield police station at 6.30am yesterday.
And it signalled his intention from the start.
He is committed to neighbourhood policing and regards dealing with yobbish behaviour as a top priority.
In recent times West Yorkshire has led the way by setting up Neighbourhood Policing Teams (NPTs), with officers given their own patch to work.
Now Sir Norman wants to develop this, so everyone gets to know the inspectors in charge of their NPT and the officers on the beat there.
"I'm expecting a lot from NPT inspectors," he said. "They are mini- chief constables on their own patches.
"I want them to have a true sense of dedication. When they are off duty I want them to be thinking about the problems on their patch and how they will tackle them the next day."
"What matters to me is what happens to the people, their level of confidence in us and their level of satisfaction.
"I'll be doing a lot more surveying of people to find out this level of satisfaction because that's the bottom line for us as a police service."
Sir Norman added: "One of our most immediate concerns is, quite frankly, yobbish behaviour that spoils the quality of people's lives.
"It affects so many people, but what makes it so insidious is the fact that it happens night after night and day after day.
"Everyone deserves a peaceful existence, but it is not something the police can control on their own."
It is about police and councils - and other organisations - working together. That is why NPTs are split into areas along the same lines as council ward.
"Neighbourhood Policing is a fundamental building block in this and my aim is to embed an NPT is every community in West Yorkshire," said Sir Norman.
"I'm not talking about a single beat bobby. I'm talking about an inspector-led team dedicated to policing a particular neighbourhood who understands its problems.
He said balancing resources to the number of 999 calls that came in was tough, but he wants to improve the information back to the public.
"I don't think it's professional to leave them wondering what happened to the call they made," he said.
Interview with Sir Norman
THE day when police will routinely be armed in the UK is not on the horizon.
There has been an increase in armed robberies in Huddersfield in recent months, but Sir Norman said guns would remain with specialist officers who patrolled in specialist armed response vehicles.
He added: "An overt display of firearms can create a sense of fear.
"But armed robberies do demand an armed response. The tragedy of Pc Sharon Beshenivsky's death in Bradford taught us that.
"In West Yorkshire we have a very rapid and comprehensive coverage of armed response vehicles."
Sir Norman said it was still very rare for officers to have to deal with armed robbers face-to-face.
Most go through their entire careers without coming across a robbery in progress.
He added: "The vast majority of armed robbers involve knives. If someone walks into a shop with a hand in his pocket to commit a robbery and the victim thinks he may have a gun then that will be recorded as an armed robbery.
"In West Yorkshire there is less than one armed robbery a day - although that's one too many.
"But when you think the county has 2.1m people you get some sense of the context.
"That's why it's better to have armed response vehicles on patrol, rather than thinking about arming the county's 5,763 cops.
"They will be sent to deal with an armed robbery once every 10 or 20 years, so it's a miniscule issue.
"Armed robbery is a growing problem, but is it one out of control?
"No, it's not."
TERRORISM will be tackled with a two-pronged approach.
This will be covert surveillance coupled with effective neighbourhood policing, building up a close rapport and trust with all communities.
Sir Norman said: "On the one hand there will be a very open, transparent and reassuring approach.
"On the other there will be covert and robust investigation that uses all the technical means available to us.
"There will be a lot going on that people will never see or hear about."
He said both approaches were linked, in terms of neighbourhood policing building relationships of trust and confidence in communities and, hopefully, gleaning information about people creating concern in their communities who the police will need to watch.
"It's about West Yorkshire being seen as a community policing service and to avoid any sense of Big Brother," he said.
SIR Norman spent six years as a high-ranker in West Yorkshire in the 1990s and so knows the county well.
He is now 50 and is married with two step-daughters and lives in Barnsley.
He joined South Yorkshire Police in 1975 as a constable.
After a six-year spell as Assistant Chief Constable in West Yorkshire he was appointed Chief Constable of Merseyside in 1998.
West Yorkshire Police is now the third largest provincial police force.
The two bigger forces are West Midlands and Greater Manchester.
Sir Norman said: "It is one of the highest-performing forces and one of the most improved in the country."
He paid tribute to the work on Neighbourhood Policing done by his predecessor, Colin Cramphorn, who died from cancer last November.
Sir Norman holds a master's degree in philosophy and psychology from Oxford University and a master's degree in business administration from Sheffield Hallam University.
He is also a graduate of the FBI Executive Programme.
He received a knighthood in last year's Queen's Birthday Honours for services to policing.
In recent months he has been seconded to support the police forces of England and Wales in collaborating on how to deal with serious operational threats