KIRKBURTON residents are furious over the closure of the help desk at their local police station.
A clerk who manned the reception at the Huddersfield Road station was removed from his post last month.
Now, residents and councillors have launched a campaign to get him reinstated.
Until last month, the clerk had manned the help desk at the station from 9am to 5pm each day.
This meant people could drop off documents or make face-to-face enquiries without having to travel to Huddersfield.
Now that he has been removed and the station is manned only by officers from the Neighbourhood Policing Team.
Residents say this makes it difficult to see someone at the station, as officers spend most of their time on patrol.
Kirkburton ward councillors Christine Smith, Mark Hemingway and Adrian Murphy have backed the residents.
They are collecting signatures on a petition asking for the clerk to be reinstated.
They have also contacted West Yorkshire Police Chief Constable Colin Cramphorn about the issue.
Clr Christine Smith said no-one was consulted about the clerk's departure.
She said:"We are extremely annoyed, angry and feel totally let down that the clerk has been removed without anyone being informed.
"Once again it is the rural areas that seem to be having cuts in personnel and services. We will not allow this to happen."
Supt Nigel Hibbert, of West Yorkshire Police, said the Kirkburton help desk was under-used by the public.
He said the clerk had been removed to the call handling unit at Huddersfield, where his skills were needed more.
Supt Hibbert said: "Our job - which we try manage as best we can with the finite funds we have - is to strike a balance between providing sufficient contact points, enough officers on the streets and all the other policing services people expect and demand.
"The front counter service at Kirkburton Police Station was underused. The member of staff who worked there has been moved to the call handling unit, where he can now have much more of an effect on division-wide requests for services from the public."
He said the Kirkburton Neighbourhood Policing Team could be contacted directly on 01484 436898 if anyone wanted to report a crime or concerns about vandalism, anti-social behaviour, graffiti and other nuisances.
People can also use this number to find out when someone will be at the station to deal with issues face-to-face.
Supt Hibbert added that in an emergency, a telephone outside the police station will connect callers directly to officers at any time of day or night.