AN unhappy dad blasted Kirklees Council over its public consultation on a new academy school in Huddersfield.
Father-of-two Paul Huxtable claimed the process so far had been `shambolic'.
Council leaders ordered an immediate inquiry into his allegations.
Angry Mr Huxtable, of Birkby, claimed that parents were having difficulty finding out what was going on.
He said meetings were being held at inconvenient times and that a council officer had failed to attend another meeting.
He further complained of emails unanswered by education officials.
Parents feared their views were not being presented to councillors, he added.
Mr Huxtable said he was acting on behalf of other parents when he voiced his complaints to the Council Cabinet.
He said: "I am extremely annoyed and very disgruntled.
"This is a very important issue that needs to be tackled properly, not with stunted information and being pushed through like a steam train."
Talks are being held on the possibility of an academy to replace Fartown and Rawthorpe high schools.
All Saints Catholic High School at Bradley Bar is also involved in the discussions.
Tory council leader Robert Light said he was disturbed to hear the complaints.
He ordered a report to be produced on the claims.
Clr Light said: "We need the views of parents as we move forward.
"What you have experienced is very frustrating, but I must emphasise that we do need your participation."
Clr Jim Dodds, the Council's Cabinet member responsible for education, said: "It is important that we don't close our minds to any option and that we look at everything.
"I have made it quite clear to senior officers that they should not come out and say `this is what we are doing'."