RAIL travellers have given their views on their services.

Watchdog group Passenger Voice has revealed the results of a customer satisfaction survey of services around the country.

The National Passenger Survey, conducted last autumn, included views on TransPennine Express and Northern Rail, which both operate trains through Huddersfield.

Anthony Smith, chief executive of Passenger Focus, said that, overall, rail users were happy with services and there had been improvements.

He added: "Passengers have recorded the highest level of satisfaction since the survey was launched eight years ago.

"Things are moving in the right direction. But there are still big areas for improvement, not least in value for money."

Overall, 88% of passengers said they were satisfied with the Trans- Pennine service, which runs express trains from Liverpool and Manchester to York, Hull and the North-East through Huddersfield.

The number of passengers happy with the service was up 2% of those who said they were satisfied in spring last year.

Rail users were generally pleased with the frequency and reliability of trains, the speed of the service and security and cleanliness on board.

They were also happy with station facilities.

But when it came to parking facilities, 34% of people said they were dissatisfied.

Ticket prices left 25% unhappy and 22% complained there was not enough luggage space on trains.

Toilet facilities disappointed 21%, delays annoyed 34% and 15% of people felt there was not enough room on trains.

Northern Rail, which operates the stopping service from Manchester to Huddersfield, got a 79% satisfaction rating.

But 39% of passengers were unhappy with the facilities at stations and 29% thought parking was not good enough.

Some 22% thought value for money from tickets was disappointing.

Delays were a problem for 31%.