Consumer experts in Huddersfield want people to enjoy the post-Christmas sales.

And now Kirklees Citizens Advice & Law Centre is sharing its top tips for tackling the post-Christmas shopping season.

The Centre’s tips range from resolving issues of faulty Christmas gifts to sales items that aren’t up to scratch.

The advice bureau dealt with more than 400 queries over consumer products and services over the past year, and wants to make sure people in Huddersfield know their consumer rights and what to do if unhappy with any purchases.

Nick Whittingham, chief executive of Kirklees Citizens Advice & Law Centre, said: “Problem presents and faulty sale items can cause headaches over the festive period, but there is a lot you can do to resolve issues with your purchases.

Nick Whittingham, of Kirklees Citizens Advice

“Whether an online order isn’t what you were expecting or you’ve received a gadget that doesn’t work, you can use your consumer rights to get problems fixed, or get your money back.”

For anyone who has bought or been delivered goods which are faulty or poor quality, the advice bureau says you can return them within 30 days and get either an exchange, repair or refund.

READ MORE: Torrential rain puts dampener on Boxing Day sales rush in Huddersfield

Shoppers have no legal rights to return purchases because they’ve changed their mind, but select shops do offer the opportunity to get a refund.

However, if you’ve bought online, the law does allow you to return an item you’re not sure about within 14 days.

If you buy a sales item which has been reduced due to a fault, you cannot return it due to the fault being pointed out, but if there’s a different problem your usual rights apply.

Shops which let you return items can sometimes change their return conditions during the sales, for example a return period of 28 days may change to 14 days.

For other queries about your rights, visit .